About Us

Our Vision
At Optilogix Consulting, we envision a future where every last-mile furniture delivery is seamless, efficient, and customer-centric. Our mission is to empower retailers to transform their delivery operations into a competitive advantage by combining innovative strategies, real-world expertise, and a deep understanding of industry challenges.
We strive to:

Elevate the quality of last-mile delivery services, ensuring every customer experience reflects professionalism and care.

Build stronger connections between delivery teams, dispatchers, and customer service personnel to create unified, high-performing operations.

Leverage the power of data, technology, and human expertise to design smarter, more sustainable delivery solutions.

Help retailers reduce complaints, enhance loyalty, and strengthen their brand reputation through superior delivery experiences.

Achieve operational success while fostering a workplace culture of humility, empathy, and respect.

Our vision is to not only solve delivery challenges but to reshape the way retailers approach last-mile logistics—creating lasting value for businesses and their customers.
Our Mission
Our mission is to bridge the gaps that often exist between dispatch teams, delivery crews, and customer service departments. We understand the importance of seamless communication and the value of data-driven decisions in improving delivery efficiency. Whether you’re looking to reduce delivery costs, improve your delivery success rates, or enhance the customer experience, we offer actionable solutions that drive measurable results.

Cosmin Mihai Ciurdar

Cosmin Mihai CiurdarCEO & FOUNDER

Our Approach

With Optilogix Consulting, you’re not just getting advice — you’re gaining a dedicated partner who is invested in your success. We’re here to help you make better decisions, optimize your operations, and deliver excellence to your customers every step of the way.

Unlike traditional consultants, we provide a hands-on approach that is cost-effective and low-risk. We offer flexible, short-term consulting agreements that allow you to test our strategies before committing to long-term contracts. This approach ensures that you can see tangible improvements in a short period — typically 3 months — with the ability to extend our partnership if the results meet your expectations.

We start by understanding the full scope of your operations:

  • Collaborating with key stakeholders, including delivery managers, dispatch leads, and customer service managers.
  • Observing your warehouse and loading dock operations to identify inefficiencies and improvement opportunities.
  • Aligning in-store and delivery workflows by conducting on-site evaluations and collaborating with store managers to identify and resolve operational bottlenecks.

We combine advanced data analytics with decades of hands-on experience in last-mile delivery to:

  • Identify bottlenecks and inefficiencies.
  • Optimize delivery routes and crew scheduling.
  • Ensure seamless communication across departments.

We develop strategies as unique as your business

We design tailored strategies that address your specific needs, from improving dispatch coordination to enhancing customer satisfaction.

We work closely with your teams to implement solutions that stick:

  • Delivering comprehensive training to drivers, dispatchers, and customer service teams.
  • Standardizing processes with clear SOPs for consistency and efficiency.

Supporting leadership with actionable insights and coaching

We focus on delivering measurable outcomes:

  • Reducing operational costs.
  • Boosting customer satisfaction.
  • Strengthening your brand reputation and driving repeat business.